Sage Vacancy EVERGREEN - Bilingual English/French - Inside Sales Representative #sagecareers
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Job Details: EVERGREEN - Bilingual English/French - Inside Sales Representative
Full details of the job.
Job Title
EVERGREEN - Bilingual English/French - Inside Sales Representative
Job Description
The Retention Team is responsible for selling, supporting and managing maintenance and support for existing Sage customers. We are a highly successful and driven team that takes pride in being recognized as a best-in-class maintenance & support organization. Our team works closely with other key teams to ensure both Sage & customer success. This team is made up of motivated and highly talented members who work across many channels to ensure the success of our customers and maximize revenue for Sage. Responsible for generating revenue through renewals, up-selling and the closing of maintenance contracts for existing Sage customers. Sales are primarily handled via phone and/or online. Conversations are typically open-ended, highly consultative and address the business needs of the customer and how they can expand the benefit from Sage products. Demonstrates basic knowledge of Sage products and maintenance contract offerings.
Key Responsibilities
Key Responsibilities:
• Manage conversations to prospective accounts to build a relationship, determine needs for the product, upsell or cross-sell opportunities
• Meet or exceed defined monthly sales quota
• Identify customer needs and establish value by presenting how Sage could be a possible solution to the decision-maker.
• Manage customer questions and potential concerns
• Document all sales activity and provide management with updates as required
• Maintain professional internal and external relationships
• Maintain an accurate pipeline of sales opportunities
• Manage time appropriately to ensure that SPE productivity standards and KPIs are met on a regular basis
• Understand competitive offerings and counter strategies
• Build and sustain a high level of customer satisfaction
• Demonstrate ability to achieve and exceed revenue targets
Qualifications:
• Bilingual in English and French preferred
• Excellent communication skills in writing, speaking, listening and cold-calling
• Minimum of 2 years experience in B2B sales, value based solution sales, telemarketing, outbound sales, inbound sales, account management or business development in high tech or SaaS industry
• High School Diploma or equivalent work experience required; Bachelor’s degree in Business, Accounting, Marketing or Technology preferred
• Proven ability to converse with and influence decision makers
• Experience in MS Office Suite; Word and Excel, MS Outlook, Fusion Order Entry, CRM tools like Salesforce
• Ability to multi-task and work independently in a fast-paced environment
• Strong organizational skills including prioritizing, time management, and ability to meet deadlines
• Proven track record of success in a high volume/transactional sales environment
Do you love where you work? WE do!
Who is Sage?
https://www.sage.com/en-us/company/careers/who-we-are/
How we make a difference:
https://www.sage.com/en-us/company/sage-foundation/
Champion of Business Builders:
https://www.sage.com/en-us/products/
Life at Sage:
https://www.sage.com/en-us/company/careers/life-at-sage/
Our comprehensive total rewards program included:
• Extended health, dental and vision coverage
• On-going training and professional development
• 21 days paid time off from the start
• Paid 5 days to volunteer through our Sage Foundation
• Matching Retirement contributions
• And, so much more…
#LI-CM1
Function
Sales
Country
Canada
Office Location
Richmond
Work Place type
Remote
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Experience has taught us that when our customers thrive, we thrive. As a team, we always start with what customers need. Through the good… and more challenging times. Innovating at pace so customers can manage their finances, operations and people. Every one of us shapes our culture at Sage - doing what’s right and succeeding together, united by our commitment to each other. We encourage each other to grow in our roles, in our careers and as individuals.
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